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How To Order


  • ORDERING
Ordering through the website is the fastest method of ordering. Please register your email and address details. Please click buy for any items wanted and add them to your shopping cart. Postage rates are listed below, for multiple items please check the cart checkout, it will add them up and display the total before you have to put any card details in.

This website is a secure website, the lock icon and https will be displayed and the site uses 256 bit encrypted security.
     
  • PAYMENT
     
We no have moved over to paypal payments for all website checkout orders, you can easily pay via card still this way and set up an account if you don't already have one
Our paypal email is sales@energyflash.co.uk please email first so we can reserve the record for you.
Cheques and Postal Orders in UK pounds only and should be made out to Energy Flash Records.
International bank transfer possible with IBAN BIC aaount , please email for this
Cash accepted in Pounds, Dollars or Euros, please send by registered post to our mailing address - 
Energy Flash Records
486 Falmer Road
Brighton
BN26LH

(NOTE :-  THIS IS A MAILING ADDRESS ONLY - WE ARE AN ONLINE WEBSITE ONLY AND NO LONGER HAVE A SHOP)
Please email first so we can reserve the records for you.
     
  • POSTAGE RATES
     
All orders are dispatched in strong cardboard 12" record mailers and stiffeners or sturdy boxes for larger orders. We use Royal Mail Business, recorded and registered can be specified as per below.
UK & NORTHERN IRELAND
12" & LPs £3.95 and £1 each after.
Recorded add £1.00 Special Delivery add £5.00

EUROPE
12" & LPs £5.95 and £2.00 each after
Registered Delivery add £5.00

UNITED STATES, REST OF WORLD
12" & LPs £7.95 and £2 each after.
Registered Delivery add £5.00
     
  • DELIVERY TIME
     
We have a Royal Mail Business pick up everyday and process the records on a daily basis so UK items on average are delivered by 3 days, however we ask not to be contacted for late items till at least 7 days as on occasions mail can be late. European items should be received within 7 - 10 days and Worldwide between 7 - 14 days. Orders paid by Credit Card and Postal Order are dispatched on the day if received early enough.
     
  • RETURNS
     
All our records are in excellent condition and cleaned and checked before sending, if there are any problems you will be notified before sending. If you receive the record and are not happy please email and describe the problem. We accept returns within 7 days if the goods are faulty. If you have simply changed your mind or have ordered the wrong item we will not cover the return postage and an admin fee will be charged.